2014 ISECON Proceedings - Abstract Presentation

Examining the challenges of using IT in Health Care Organizations.

Prashanth Reddy
Towson University

Examining the challenges of using IT in Health Care Organizations. Prashanth Reddy Computer Science Department Towson University preddy1@students.towson.edu Abstract The Healthcare Information Technology (HIT) is an area of Information Technology that has come to lime light because of American federal law. Information Technology (IT) community is less aware of HIT and workflows within a Healthcare organization contrary to core software development organization. This paper illustrates the role of Information Technology in health care organizations, by analyzing the current HIT development life cycle, current issues identification and the role of HIT in addressing the issues. Keywords: Health Care, information technology product-line engineering, safety analysis. Introduction The health care field has been subject to many kinds of innovations and developments, when people presented their ideas that required changes such an introduction of new technology, development of new systems and making changes to the existing systems to health care units. The demand for improved patient care as well as improved efficiency in the delivery of health care has increased dramatically in recent years. According to Porter & Lee (2013), the days of health care business as usual are over, the transformation to value-based health care is well under way, and some organizations are still at the stage of pilots and initiatives in individual practice areas. During this transition from paper to electronic age, number of challenges and issues confront patients' care. Around the world, health care system and practices are struggling with rising costs and uneven quality despite the hard work of well-trained clinicians and non-clinicians. Health care leaders and policy makers have tried countless incremental fixes attacking fraud, reducing errors, enforcing practice guidelines, making patients better “Consumers”, implementing electronic medical records but none has had much impact (Porter & Lee, 2013). Although we acknowledge the many improvements in quality and outcomes that have occurred in recent years, we believe that the aging population and increased prevalence of long term conditions require a change in thinking and action that goes well beyond arguments about how to improve the performance of the existing system and how health care services are organized and delivered (Ham, 2012). The importance of patients' privacy in current global health care organizations has been widely discussed and is still undisputed. Researchers should aim to explore the link between individual privacy perception and institutional privacy assurances. Investigating privacy issues requires researchers to identify the root causes of privacy concerns (Xu, Dinew, Smith & Hart, 2013). Patients personal health information is not utilized to its full potential to provide effective and efficient care, due to fragmented information creation and storage. Some health information systems are typically isolated within hospitals, physicians practices, and laboratories. Health care leaders, professionals and policy makers identify exchanging patient health information across different entities as the best solution to these problems. Still, collecting personal health information into a single repository causes security and privacy concerns from patients and usage concerns from providers (Vest & Gamm, 2012). The adoption of information systems has been described as an organization's decision to acquire a technology and make it available to the users, adoption of IS in health care IT is critical (Mantzana, Themistocleous, Irani & Morabito, 2007). Most familiar principle in business management to measure the improvement in any field requires measuring and evaluating the outcome along with the costs. Indeed rigorous measurement of value (outcomes and costs) is perhaps the single most important step in improving healthcare. (Porter & Lee, 2013) Conclusion: In order to achieve the best outcome of the implementation of electronic medical records, now it’s time for implementing fundamental new strategies to fix health care issues. It will require thorough research, involvement of health care leaders, restructuring health care delivery is organized, measured and reimbursed. Every organization still has some room for improvement in value for patients, and always will. References 1. Ham, C., Dixon, A. & Brooke, B. (2012). “Transforming the delivery of health and social care”, The King’s fund, 1-61. 2. Mantzana, V., Themistocleous, M., Irani, Z & Morabito, V. (2007). “Identifying health care actors involved in the adoption of information systems, European Journal of Information systems, 16, 91-102. 3. Porter, M. & Lee, T. (2013). “ The strategy that will fix health care”, Harvard Business Review. 4. Vest, J. & Gamm, L. (2012). “Health information exchange: persistent challenges and new strategies”, Journal of American Medical Information Association, 17, 288-294 5. Xu, H., Dinew, T., Smith, J and Hart, P. (2011). “Information privacy concerns: Linking individual perceptions with institutional privacy assurances”, Journal of the association for information systems, 12, 798-824.

Recommended Citation: Reddy, P., (2014). Examining the challenges of using IT in Health Care Organizations.. The Proceedings of the Information Systems Education Conference, v.31 n.3200, Baltimore, Maryland