2012 ISECON Proceedings
New Orleans LA

Paper Titles | Authors | Tracks | Best Papers | Abstracts ! Panels | Teaching Cases | Workshops
Conference Highlights/Program

Teaching Cases

Cases Chair: Anthony Serapiglia


A Case for Calculating Innovation Score: Comparison between Apple, Inc. and Microsoft, Corp.

Ehi Aimiuwu
Morgan State University

Saturday - 11/3/2011 in Cabildo Salon at 9:15 am
http://proc.edsig.org/2012/cases/2128.pdf

This case study is for Ph.D. students in Business, who are taking a class in Business Intelligence, measuring business productivity, and innovation. It is recommended that the students should have been exposed to the roles, tools, and strategies of business intelligence, as well as the importance of innovation before reading this case. This case is about trying to measure the innovation score of a firm and comparing it against a competitor within a particular industry nationally. It should also motivate students who are interested in researching the use of Business Intelligence dashboards to measure innovation of firms.

A Python Pattern Matcher Project for an Introduction to Artificial Intelligence Course

Cynthia Martincic
St. Vincent College

Friday - 11/2/2011 in Gallier Salon at 2:00 pm
http://proc.edsig.org/2012/cases/2136.pdf

After teaching an Introduction to Artificial Intelligence course and fielding complaints from students about having to learn LISP in order to complete a project for the course, a new project for the course was developed that utilized Python. The students implement the project in an incremental manner throughout the semester. The end result of the project is a rudimentary version of Eliza (Weizenbaum, 1966). The project demonstrates the implementation of a number of key concepts in artificial intelligence reasoning including the unification process, pattern matching and backtracking. Although this project was designed for an artificial intelligence course, it could also be used in a programming course.

Enhancing IT Infrastructure at Saint Philip’s Hospital: Point-Of-Care Solutions

Iva Naydenova
Quinnipiac University

Bruce White
Quinnipiac University

Saturday - 11/3/2011 in Gallier Salon at 4:30 pm
http://proc.edsig.org/2012/cases/2132.pdf

Healthcare has become a rapidly changing field. With the introduction of value-based purchasing to determine reimbursement of Medicare providers based on the quality of care in addition to outcomes in treatment, the environment is becoming ever more competitive. Saint Philip’s Hospital is among the largest non-profit hospitals in the nation offering a wide variety of specialist services. It has an outstanding reputation among its competitors, but like everyone, it needs to find additional ways to remain competitive in this field. The most recent patient satisfaction reports reflect a drop in quality measure results from the previous quarter and Saint Philip’s needs to find a way to retain its reputation as being among the leaders in providing excellence in treatment and patient-focused care. With the recent increase in patient flow, this has been challenging. Saint Philip’s IT infrastructure is strong, but increasing efficiency is pivotal for the future performance of the hospital in the increasingly changing and digitally-enhancing healthcare environment. (Note – some of the data is based upon a real New York metropolitan hospital, but the case is fictitious)

Improving healthcare administration: Real time locations systems or outsourcing?

Cameron Lawrence
School of Business Administration / The University of Montana

David Firth
School of Business Administration / University of Montana

Floyd Khumalo
School of Business / University of Montana

Friday - 11/2/2011 in La Nouvelle Orleans West at 3:45 pm
http://proc.edsig.org/2012/cases/2133.pdf

Information Technology has transformed almost all aspects of modern healthcare and is playing a vital role in the administration of hospitals around the world. This case study examines a hospi-tal’s struggle to solve crucial operational problems related to the efficient management of medi-cal equipment inventory. This case study is the result of studying the issues facing a regional medical center in the Western United States and is based on an actual set of events. This case focuses on one hospital’s decision between deploying a sophisticated information system in the form of a Real Time Location System, or outsourcing these activities to a specialist company. All identifying information has been changed to protect the privacy of all parties involved. Case Summary: A large regional medical center in the Western United States is struggling. A consulting firm hired to examine the hospital’s operating procedures revealed that the hospital was suffering from terrible inefficiencies costing the hospital millions. In addition, to the financial costs it was also exposing the hospital to legal liabilities because important medical equipment maintenance activities were not being conducted. The new CEO took immediate action to understand the full extent of the problem and, based upon advice from his leadership team, to identify a solution. The CEO and his team had a difficult choice between investing in more technology or outsourc-ing important hospital activates.

IT System Integration -- Global Medical Acquisition of Health Tech Case Study

Mark Russo
Quinnipiac University

Bruce White
Quinnipiac University

Friday - 11/2/2011 in Gallier Salon at 10:00 am
http://proc.edsig.org/2012/cases/2130.pdf

In the Information Systems 2010 model curriculum guidelines, course 7 (IS2010.7) is: IS Strategy, Management, and Acquisition. Mergers, acquisitions, management changes are all part of business life. This case study looks at the acquisition of a small health technology company by a larger company and some of the accompanying issues. Although fiction here, it is based on a real case. This case could well be used in an IS2010.7 type course, or other related courses. The case fails to involve a strong IT presence from the start, forces the acquired company to use a new (and difficult) ERP system that causes the acquired group to fall behind on production.

LINUX, Virtualization, and the Cloud: a Hands-On Student Introductory Lab

Anthony Serapiglia
St. Vincent College

Saturday - 11/3/2011 in Cabildo Salon at 9:45 am
http://proc.edsig.org/2012/cases/2134.pdf

Many students are entering Computer Science education with limited exposure to operating systems and applications other than those produced by Apple or Microsoft. This gap in familiarity with the Open Source community can quickly be bridged with a simple exercise that can also be used to strengthen two other important current computing concepts, virtualization and cloud computing. Through the creation of virtual machines utilizing free LINUX distributions with pre-installed productivity software, students can gain firsthand experience. This enables the students to have a greater understanding of these concepts and how they may be applied to meet their own needs, or the requirements of a corporate scenario.

Privacy and Ethics in the Age of the Smartphone

Cameron Lawrence
School of Business Administration / The University of Montana

Jake Balyeat
School of Business / University of Montana

David Firth
School of Business Administration / University of Montana

Friday - 11/2/2011 in Gallier Salon at 9:30 am
http://proc.edsig.org/2012/cases/2131.pdf

Abstract Smartphones are fundamentally transforming almost all aspects of modern life. This case study examines moral and ethical issues surrounding the use of powerful smartphones that can be used to discreetly capture the activities of unsuspecting people. This case shows how a standard iPh-one, coupled with widely available apps, can be used in a malicious manner to capture sensitive information. Furthermore, this case encourages students to consider issues surrounding privacy, ethics, ambition as well as corporate governance. This case is intended to be used at both the un-dergraduate and graduate levels. This case complements the model curriculum objectives in IS 2010.1, IS 2010.7 Case Summary: InBin, Inc., which was founded by an entrepreneurial minded MIS major, evolved out of a busi-ness school project and into a successful technology company built around the iOS operating en-vironment. The founder is a charismatic and visionary young man that built a company which was admired by many in the tech industry including the leadership at Apple. However, the oper-ating environment that gave rise to his company’s success, also introduced risks that shook the company to its core.