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Recommended Citation: Gwinn, W H.  Software Support in the Classroom: Help or HINDRANCE.  In The Proceedings of the Information Systems Education Conference 2000, v 17 (Philadelphia): §600.

Software Support in the Classroom: Help or HINDRANCE

William H. Gwinn    [a1] [a2]
Information Systems and Operations Management Department
University of North Carolina at Wilmington    [u1] [u2]
Wilmington, North Carolina, USA    [c1] [c2]

Few researchers have addressed the question of how information system requirements should be derived. The rapidly changing needs of increasingly complex organizations are pressuring the analyst to rapidly produce information requirements. This means the analyst needs the capability to rapidly acquire, organize and analyze organizational facts from which information requirements are derived. This research concerns the testing of an adaptive analyst support system to assist the novice analyst (student) with the gathering and managing of organizational facts. The experiment investigates the use of a graphical user interface (GUI) tool to help the student analyst perform organizational fact gathering tasks preliminary to information system requirements determination and specification. The experiment results are discussed and conclusions are drawn from the results of the dual tasks facing a novice analyst when a software tool is provided.

Keywords: dual tasking, expert systems, analyst assistant, software support

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