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Recommended Citation: Sherman, C A.  The Perfect Systems Analysis Project.  In The Proceedings of the Information Systems Education Conference 2000, v 17 (Philadelphia): §116.

The Perfect Systems Analysis Project

Cherie Ann Sherman    [a1] [a2]
Information Systems, School of Business
Ramapo College of New Jersey    [u1] [u2]
Mahwah, New Jersey, USA    [c1] [c2]

Systems Analysis and Design, a course traditionally offered in the information systems major, has long been problematic for some students and instructors. For a number of reasons, valid and invalid, students today come to the systems analysis course looking for concrete computer-based skills and find they are asked to learn other things. These topics include for example: questionnaire design, program evaluation research technique (PERT), return on investment, and oral presentation. Given the crisis in software development, that a large percentage of developed projects are never implemented, the author believes it is unwise to eschew software development in a systems analysis class. Having students work on a project with a real user, a project which will only be implemented at the user's discretion, a project which is visible to the entire world, may be the best way of communicating the importance of user satisfaction, even if it is at the expense of learning other material. The author proposes a solution in the form of a model, which guides students in building faculty web pages.

Keywords: systems analysis, user satisfaction, web pages, software development

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